Stream4u Privacy Policy — Our Commitment to Protecting Your Data

Stream4U is a trusted online gaming and betting platform in Bangladesh. We believe that protecting user privacy is not just a legal obligation — it's an ethical responsibility. This Privacy Policy clearly outlines what information Stream4U collects, how it is used, and the steps we take to keep your data safe.

This policy applies to all stream4u services — including our website, mobile app, and other digital platforms. By creating an account on stream4u, you agree to this privacy policy. We encourage you to read it carefully before registering.

Stream4u only collects the data necessary to provide our services — we never ask for excessive or irrelevant information. The table below outlines what data we collect:

We never store your bank account password, PIN, or full card number. If anyone asks you for this information, it is a fraudulent attempt.

Stream4u collects your data through several methods. We are fully transparent about each of them:

• Directly Provided Information: Information you provide through registration forms, KYC verification, and when contacting our support team.
• Automatically Collected Data: When you use our website or app, device and browsing information is collected automatically.
• Via cookies: Our website uses cookies to help improve the user experience.
• Via third parties: Payment processors (bKash, Nagad, Rocket) and identity verification service providers may share certain data.

Stream4U uses your information for specific, limited purposes only. We never use your data for anything unrelated to our services. All the ways we use your information are clearly outlined below:

• Creating and managing your account, and verifying your age.
• Processing deposits, withdrawals, and bonuses.
• Preventing fraud, money laundering, and account hacking.
• Providing customer support and resolving complaints.
• Sending relevant offers and promotional messages (with your consent).
• Improving platform services and user experience.
• Meeting legal obligations and regulatory requirements.
• Providing responsible gaming monitoring and support.

We will not use your data for any purpose beyond those stated above. If we ever need to use your data for a new purpose, we will inform you in advance and obtain your consent where required.

Stream4u does not sell or rent your personal data to any third party. However, in certain limited circumstances, specific service providers may receive relevant data:

• Payment Processors: Necessary information is shared to process bKash, Nagad, and Rocket transactions.
• Identity Verification Services: Limited information may be shared with approved verification agencies as part of the KYC process.
• Legal Authorities: We may be required to share data with government authorities in response to a court order or legal obligation.
• Cybersecurity: Limited data may be shared with authorized security organizations for fraud prevention.

Stream4u uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics cookies: To understand which sections of the site are used most. This data contains no personally identifiable information.

You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect some features of the site.

Stream4u follows industry-leading standards to protect your data. Our security framework operates across multiple layers:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Stored data is encrypted using AES-256 encryption.
• Two-Factor Authentication (2FA) support.
• 24/7 automated security monitoring and alert system.
• Regular security audits and vulnerability assessments.
• Restricted staff access — only authorized personnel can access your data.

Under stream4u's privacy policy, you are entitled to the following rights. To exercise any of these rights, please contact our support team:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request the deletion of your information.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You can object to your data being used for marketing purposes.

Stream4u does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active, and for 5 years after closure (for legal compliance).
• Transaction Records: Financial transaction records are retained for 7 years.
• Communication History: Support chat and email records are retained for 3 years.
• Technical Logs: Retained for 1 year for cybersecurity purposes.
• Marketing Preferences: Saved until you opt out.

After the designated retention period, data is securely deleted or anonymized. Certain data may be retained longer due to legal obligations.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. We're always ready to help with any privacy-related matter:

• Email: support@stream4u.biz
• Live Chat: Directly through the website or app.
• Response Time: Typically within 24 hours.

Our dedicated privacy team will carefully review your request. For more general questions, please visit our FAQ Page page.